Every single member of our help desk is a fulltime Trifecta employee. It may not be the most cost effective way to operate help desk, but it allows us to deliver extraordinary customer service.
When you need help, you will be greeted by real people, not prompts. If you email, your responses are generated by humans, not computers.
We are here, real people in real time, with smart, tech savvy, best-in-class customer service to support you on every level possible. And we strive to resolve support requests the same day we receive them.
Technical Support Email
Technical Support Phone Numbers
Phone support hours are Monday to Friday, 5:00AM to 9:00PM, Eastern Standard Time